Grand Mercure Hanoi | Hotel in Hanoi
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8 Bathrooms
24 Guests
Hotel in Dong Da, Hanoi
Elegant Accommodations
Grand Mercure Hanoi in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness center, and a lush garden. Guests can relax on the terrace or enjoy meals at the restaurant and bar.Comfortable Amenities
The hotel features private check-in and check-out, a paid airport shuttle, beauty services, wellness packages, and a fitness room. Additional amenities include a hot tub, 24-hour front desk, concierge service, and a tour desk.Dining Options
Breakfast is served as a continental buffet, while dinner includes Chinese, French, Italian, Japanese, Korean, pizza, seafood, sushi, Thai, Vietnamese, local, and Asian cuisines. Vegetarian, vegan, and gluten-free options are available.Prime Location
Located 15 mi from Noi Bai International Airport, the hotel is near an ice-skating rink. Guests appreciate the attentive staff, excellent breakfast, and vibrant bar.Grand Mercure Hanoi is located in Hanoi.
This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Transportation/Shuttle, Business Services, and several others. This is a 5 star rated property and has over 315 reviews with the average score of 9 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.
This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
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Amenities
Air Conditioner
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Laundry
Facility Overview
Breakfast
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Kids' meals
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Coffee house on site
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Breakfast in the room
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Restaurant
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Wine/Champagne
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Kid-friendly buffet
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Special diet meals (on request)
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Bar
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Snack bar
Accessibility
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Wheelchair accessible
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Toilet with grab rails
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Lowered sink
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Bathroom emergency cord
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Visual aids (tactile signs)
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Visual aids (Braille)
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Raised toilet
Activities
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Full-body massage
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Happy hour
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Sauna
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Spa and wellness center
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Hot tub
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Locker rooms
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Body scrub
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Body treatments
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Fitness center
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Foot bath
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Fitness
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Cooking class
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Steam room
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Body wrap
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Massage
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Spa lounge/Relaxation area
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Beauty services
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Facial treatments
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Spa/Wellness packages
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Karaoke
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Spa facilities
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Tour or class about local culture
General
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Non-smoking rooms
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Elevator
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Facilities for disabled guests
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Air conditioning
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Safe
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Soundproof rooms
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Family rooms
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Designated smoking area
Guest Services
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Babysitting/Child services
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Private check-in/out
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Room service
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24-hour front desk
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Airport shuttle
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Business center
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Baggage storage
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Express check-in/out
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Fax/Photocopying
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Daily housekeeping
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Laundry
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Meeting/Banquet facilities
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Packed lunches
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Concierge
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Dry cleaning
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Airport shuttle (additional charge)
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Ironing service
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Tour desk
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Currency exchange
Outdoors
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Terrace
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Outdoor pool
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Outdoor pool (year-round)
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Garden
Security/Safety
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CCTV outside property
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Key access
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Key card access
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Security alarm
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CCTV in common areas
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Smoke alarms
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24-hour security
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Fire extinguishers
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Food can be delivered to guest accommodation
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Face masks for guests available
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Thermometers for guests provided by property
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Hand sanitizer in guest accommodation and common areas
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Physical distancing rules followed
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Mobile app for room service
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Cashless payment available
Spa
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Beach chairs/Loungers
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Rooftop pool
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Swimming pool
Transportation/Shuttle
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Airport pickup
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Airport drop-off
Policies
Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Guests traveling with a minor may be subject to additional verification at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
Reviews
Value for money:
Location:
Staff:
Facilities:
Comfort:
Cleanliness:
Room Arrangement
| Room Info | Facilities |
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Grand Deluxe King Room - High Floor
Room Type:
Double
Room Size:
32 m2
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Food & DrinkTea/Coffee maker, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Bidet, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Interconnected room(s) available, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyCable channels, Flat-screen TV, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenCleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
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Executive King Room with Lounge Access - High Floor
Room Type:
Double
Room Size:
32 m2
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Food & DrinkTea/Coffee maker, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Bidet, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Interconnected room(s) available, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyCable channels, Flat-screen TV, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceKitchenCleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity view, Garden view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesPajamas, Clothes rack, Sofa bed, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersExclusive servicesFree laundry services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary access to conference room/business areasPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
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Deluxe King Suite with Lounge Access
Room Type:
Suite
Room Size:
75 m2
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Food & DrinkTea/Coffee maker, Fruits, MinibarBathroomToothbrush, Body soap, Bidet, Slippers, Additional toilet, Bath or shower, Toilet paper, Walk-in shower, Bathrobe, Free toiletries, Shower, Shower cap, Toilet, Shampoo, Towels, Bath, Conditioner, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Interconnected room(s) available, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyCable channels, Flat-screen TV, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceKitchenCleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, Sofa, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity view, Garden view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesPajamas, Clothes rack, Sofa bed, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersExclusive servicesFree laundry services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary access to conference room/business areasPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
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Grand Deluxe Twin Room - High Floor
Room Type:
Twin
Room Size:
27 m2
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Food & DrinkTea/Coffee maker, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Bidet, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Interconnected room(s) available, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyCable channels, Flat-screen TV, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenCleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
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Deluxe King Room
Room Type:
Triple
Room Size:
32 m2
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Food & DrinkTea/Coffee maker, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Bidet, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyCable channels, Flat-screen TV, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenChildren's high chair, Cleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity view, ViewRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowAccessibilityRaised toilet, Toilet with grab rails, Lowered sink, Shower chair, Roll-in shower, Emergency cord in bathroomPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
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Deluxe Room with Twin Beds
Room Type:
Triple
Room Size:
27 m2
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Food & DrinkTea/Coffee maker, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Bidet, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyCable channels, Flat-screen TV, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Wake-up serviceKitchenChildren's high chair, Cleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity viewRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
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Executive Room with Twin Beds and Lounge Access - High Floor
Room Type:
Triple
Room Size:
32 m2
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Food & DrinkTea/Coffee maker, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Walk-in shower, Toothbrush, Bathrobe, Conditioner, Bidet, Body soap, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Interconnected room(s) available, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyCable channels, Flat-screen TV, Satellite channels, TV, TelephoneServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceKitchenCleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity view, Garden view, ViewRoom amenitiesPajamas, Clothes rack, Sofa bed, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersExclusive servicesFree laundry services, Private check-in/out in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Free gym access, Complimentary access to conference room/business areasPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
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Presidential Suite with Lounge Access
Room Type:
Suite
Room Size:
117 m2
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Food & DrinkTea/Coffee maker, MinibarBathroomToilet, Shampoo, Towels, Shower cap, Bath or shower, Toilet paper, Bath, Toothbrush, Bathrobe, Body soap, Bidet, Free toiletries, Slippers, Shower, Additional toilet, Private bathroom, HairdryerGeneralSoundproofing, Carpeted, Pants press, Key access, Key card access, Fire extinguisher, Ironing facilities, Iron, Laptop safe, Air conditioning, Hardwood or parquet floors, Carbon monoxide detector, Hypoallergenic, Trash cans, Smoke alarm, Safety deposit boxMedia & TechnologyTelephone, Flat-screen TV, TV, Cable channelsServicesWake-up service/Alarm clock, Executive lounge access, Wake-up serviceKitchenCleaning products, Coffee machine, Dryer, Electric kettle, RefrigeratorLiving AreaSeating area, Sofa, DeskBedroomAlarm clock, Wardrobe or closet, Linens, Cribs, Dressing roomViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesPajamas, Clothes rack, Feather pillow, Socket near the bed, Hypoallergenic pillowPool and SpaPool towels, Pool with a view, Rooftop poolSafety featuresAir purifiersPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Grand Mercure Hanoi starts from $108 per night with includes View, Security/Safety, Sports/Activities, Air Conditioner, Transportation/Shuttle, Business Services, Restaurant, Breakfast, Child Friendly, Pool, Designated Smoking Area, Wheelchair Accessible, Spa, Guest Services, Entertainment, Laundry, Balcony/Terrace, Accessibility, Wellness Facilities, Bar, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
