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Ibis Mackay | Hotel in Mackay

| 7.8 (1357 Reviews) |  6 Bathrooms  13 Guests
South Mackay Hotel | Ibis Mackay

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Business Services, and several others. This is a 4 star rated property and has over 1357 reviews with the average score of 7.8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Coffee house on site
  • Snack bar
  • Restaurant
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking on site
  • Free parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Visual aids (Braille)
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink
Activities
  • Ping-pong
  • Fitness
  • Fitness center
  • Pool table
  • Live sports events (broadcast)
General
  • Soundproof rooms
  • Smoke-free property
  • Elevator
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Facilities for disabled guests
  • Wifi in all areas
Guest Services
  • Laundry
  • Fax/Photocopying
  • Shared lounge/TV area
  • Car rental
  • 24-hour front desk
  • Room service
  • Packed lunches
  • Daily housekeeping
  • Ironing service
  • Express check-in/out
  • Dry cleaning
  • Meeting/Banquet facilities
  • Business center
  • Baggage storage
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • Garden
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Key card access
  • Security alarm
  • Key access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Access to healthcare professionals
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Heated pool
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Julia
Oct 7, 2026 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Free toiletries, Bath or shower, Toilet, Conditioner, Shampoo, Shower, Private bathroom, Body soap, Hairdryer, Towels, Toilet paper

General

Safety deposit box, Key card access, Iron, Soundproofing, Laptop safe, Carpeted, Interconnected room(s) available, Trash cans, Smoke alarm, Air conditioning, Ironing facilities

Media & Technology

Satellite channels, Flat-screen TV, Video, TV, iPod dock, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Seating area, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Linens

View

City view, Garden view, View, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Free toiletries, Bath or shower, Toilet, Conditioner, Shampoo, Shower, Private bathroom, Body soap, Hairdryer, Towels, Toilet paper

General

Safety deposit box, Key card access, Iron, Soundproofing, Laptop safe, Carpeted, Interconnected room(s) available, Trash cans, Smoke alarm, Air conditioning, Ironing facilities

Media & Technology

Satellite channels, Flat-screen TV, Video, TV, iPod dock, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Seating area, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Linens

View

City view, Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Free toiletries, Bath or shower, Toilet, Conditioner, Shampoo, Shower, Private bathroom, Body soap, Hairdryer, Towels, Toilet paper

General

Safety deposit box, Key card access, Iron, Soundproofing, Laptop safe, Carpeted, Smoke alarm, Trash cans, Air conditioning, Ironing facilities

Media & Technology

Satellite channels, Flat-screen TV, Video, TV, iPod dock, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Seating area, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Linens

View

City view, Garden view, View, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Safety features

Air purifiers
Superior Twin Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Free toiletries, Bath or shower, Toilet, Conditioner, Shampoo, Shower, Private bathroom, Body soap, Hairdryer, Towels, Toilet paper

General

Safety deposit box, Key card access, Iron, Soundproofing, Laptop safe, Carpeted, Interconnected room(s) available, Trash cans, Smoke alarm, Air conditioning, Ironing facilities

Media & Technology

Satellite channels, Flat-screen TV, Video, TV, iPod dock, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Seating area, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Linens

View

Garden view, Sea view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Safety features

Air purifiers
Disability Accessible Room
Room Type: Triple
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Free toiletries, Bath or shower, Toilet, Conditioner, Shampoo, Shower, Private bathroom, Body soap, Walk-in shower, Hairdryer, Towels, Toilet paper

General

Safety deposit box, Key card access, Iron, Soundproofing, Laptop safe, Carpeted, Smoke alarm, Trash cans, Air conditioning, Ironing facilities

Media & Technology

Satellite channels, Flat-screen TV, Video, TV, iPod dock, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Seating area, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Toilet with grab rails, Raised toilet, Adapted bath, Upper floors accessible by elevator, Roll-in shower, Shower chair, Entire unit wheelchair accessible, Lowered sink

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Safety features

Air purifiers
Superior King Room - High Floor
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Wine or champagne, Tea/Coffee maker

Bathroom

Free toiletries, Bath or shower, Toilet, Conditioner, Shampoo, Shower, Private bathroom, Body soap, Hairdryer, Towels, Toilet paper

General

Safety deposit box, Key card access, Iron, Soundproofing, Laptop safe, Carpeted, Smoke alarm, Trash cans, Air conditioning, Ironing facilities

Media & Technology

Satellite channels, Flat-screen TV, Video, TV, iPod dock, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Refrigerator

Living Area

Seating area, Desk

Bedroom

Dressing room, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Non-feather pillow, Adapter, Socket near the bed, Clothes rack

Safety features

Air purifiers

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Ibis Mackay starts from $101 per night with includes Pool, View, Accessibility, Guest Services, Child Friendly, Laundry, Parking, Wheelchair Accessible, Business Services, Sports/Activities, Wellness Facilities, Breakfast, Designated Smoking Area, TV, Balcony/Terrace, Security/Safety, Restaurant, Bar, Internet, Air Conditioner, Transportation/Shuttle, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.