JEN Hangzhou by Shangri-La | Hotel in Hangzhou
Hotel in Downtown Hangzhou, Hangzhou
Comfortable Accommodations
JEN Hangzhou by Shangri-La in Hangzhou offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi, ensuring a pleasant stay.Wellness and Leisure
Guests can enjoy spa facilities, a wellness center, and a fitness center. The hotel features an indoor swimming pool, sun terrace, and free bicycles for exploring the city.Dining Experience
The family-friendly restaurant serves Chinese, British, Italian, Japanese, and other cuisines. Breakfast includes local specialties, fresh pastries, and a variety of beverages. Additional options include high tea and yoga classes.Convenient Location
Located 17 mi from Hangzhou Xiaoshan International Airport, the hotel is located in the city center. Nearby attractions include West Lake and the Hangzhou Grand Theater.JEN Hangzhou by Shangri-La is located in Hangzhou.
This 169 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Heating, Laundry, View, and several others. This is a 5 star rated property and has over 1 review with the average score of 8 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 169 Bedrooms Hotel if you want to learn more about this place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.
This JEN Hangzhou by Shangri-La in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JEN Hangzhou by Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Restaurant
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Parking
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Free parking
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Parking on site
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Bathroom emergency cord
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Wheelchair accessible
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Toilet with grab rails
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Couples' massage
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Back massage
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Spa/Wellness packages
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Locker rooms
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Fitness
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Spa facilities
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Aerobics
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Fitness classes
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Head massage
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Indoor pool
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Hand massage
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Live music/Performance
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Spa lounge/Relaxation area
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Foot bath
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Spa and wellness center
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Massage
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Yoga classes
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Indoor pool (year-round)
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Neck massage
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Personal trainer
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Steam room
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Fitness center
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Hot tub
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Foot massage
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Full-body massage
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Non-smoking rooms
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Heating
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Air conditioning
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Family rooms
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Elevator
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Facilities for disabled guests
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Soundproof rooms
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Smoke-free property
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Wifi in all areas
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Ironing service
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Daily housekeeping
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Suit press
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Baggage storage
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Dry cleaning
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Concierge
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Private check-in/out
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Express check-in/out
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Laundry
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Car rental
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Fax/Photocopying
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24-hour front desk
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Room service
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Meeting/Banquet facilities
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Invoice provided
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Free Wifi
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Wifi
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Internet
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Terrace
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Sun deck
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Garden
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24-hour security
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Security alarm
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CCTV in common areas
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Key card access
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Smoke alarms
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CCTV outside property
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Fire extinguishers
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation sealed after cleaning
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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Breakfast to-go containers
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Staff follow all safety protocols as directed by local authorities
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First aid kits available
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Process in place to check health of guests
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Face masks for guests available
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Thermometers for guests provided by property
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Hand sanitizer in guest accommodation and common areas
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Mobile app for room service
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Contactless check-in/out
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Cashless payment available
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Beach umbrellas
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Swimming pool
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Heated pool
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Beach chairs/Loungers
Policies
This property does not accommodate bachelor(ette) or similar parties.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior Queen Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floorsMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaBedroomLinens, Cribs, Alarm clockKitchenElectric kettle, Cleaning products, Dining tableViewCity view, Quiet street viewAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Superior Double Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floorsMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaBedroomLinens, Cribs, Alarm clockKitchenElectric kettle, Cleaning products, Dining tableViewCity view, Quiet street viewAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Queen Room with Garden View
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floors, Interconnected room(s) availableMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaViewGarden view, ViewBedroomLinens, Cribs, Alarm clockKitchenElectric kettle, Cleaning products, Dining tableAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Double Room with Garden View
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floors, Interconnected room(s) availableMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaViewGarden view, ViewBedroomLinens, Cribs, Alarm clockKitchenElectric kettle, Cleaning products, Dining tableAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Bath or shower, Bath, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floorsMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaBedroomLinens, Cribs, Alarm clock, Wardrobe or closetKitchenElectric kettle, Cleaning products, Dining tableAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackViewQuiet street viewCleanliness & disinfectionHand sanitizer |
|
Deluxe Double or Twin Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Bath or shower, Bath, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floorsMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaBedroomLinens, Cribs, Alarm clock, Wardrobe or closetKitchenElectric kettle, Cleaning products, Dining tableViewCity view, Quiet street viewAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
|
Queen Room with Garden View
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Bath or shower, Bath, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floorsMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaViewGarden view, ViewBedroomLinens, Cribs, Alarm clock, Wardrobe or closetKitchenElectric kettle, Cleaning products, Dining tableAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
|
King Room
Room Type:
Double
Room Size:
70 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Bath or shower, Body soap, Bath, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floorsMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDining area, Desk, SofaViewGarden view, View, City viewBedroomLinens, Cribs, Alarm clock, Wardrobe or closetKitchenElectric kettle, Cleaning products, Dining table, Wine glassesAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
|
King Room with Balcony
Room Type:
Double
Room Size:
60 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomBathrobe, Free toiletries, Shampoo, Bath or shower, Body soap, Bath, Private bathroom, Towels, Conditioner, Toothbrush, Toilet paper, Toilet, Shower, Shower cap, Slippers, HairdryerGeneralSafety deposit box, Air conditioning, Heating, Iron, Smoke alarm, Trash cans, Lockers, Key card access, Soundproofing, Carbon monoxide sources, Carbon monoxide detector, Hardwood or parquet floorsMedia & TechnologyTelephone, TV, Pay-per-view channels, Cable channels, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsTerrace, BalconyLiving AreaDining area, Desk, SofaViewGarden view, View, City viewBedroomLinens, Cribs, Alarm clock, Wardrobe or closetKitchenElectric kettle, Wine glasses, Coffee machine, Cleaning products, Dining tableAccessibilityAccessible by elevator, Entire unit located on ground floorRoom amenitiesYukata, Socket near the bed, Feather pillow, Clothes rackCleanliness & disinfectionHand sanitizer |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for JEN Hangzhou by Shangri-La starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this JEN Hangzhou by Shangri-La has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the JEN Hangzhou by Shangri-La starts from $107 per night with includes Sports/Activities, Restaurant, Bar, Guest Services, Parking, Balcony/Terrace, Spa, Breakfast, Hot Tub, Pool, Wheelchair Accessible, Private Pool, Bedding/Linens, Entertainment, Internet, Kitchen, Air Conditioner, Transportation/Shuttle, Security/Safety, Wellness Facilities, Child Friendly, Heating, Laundry, View, Accessibility, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JEN Hangzhou by Shangri-La is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the JEN Hangzhou by Shangri-La indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
