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Novotel Citygate Hong Kong | Hotel in Hong Kong

| 8.4 (2397 Reviews) |  7 Bathrooms  25 Guests
Islands District Hotel | Novotel Citygate Hong Kong

Hotel in Islands District, Hong Kong

Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 984 feet away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Novotel Citygate Hong Kong is located in Hong Kong.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Bar, Guest Services, and several others. This is a 4 star rated property and has over 2397 reviews with the average score of 8.4 . Coming to Hong Kong and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this place in Hong Kong. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Citygate Hong Kong in Hong Kong is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Citygate Hong Kong”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
  • Coffee house on site
  • Bar
  • Breakfast in the room
  • Kids' meals
  • Restaurant
Parking
  • Accessible parking
  • Parking on site
  • Private Parking
  • Electric vehicle charging station
  • Parking
Activities
  • Cycling
  • Fitness center
  • Hiking
  • Locker rooms
  • Fitness
  • Happy hour
General
  • Convenience store on site
  • Safe
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
  • Soundproof rooms
  • Designated smoking area
  • Heating
  • Air conditioning
  • Facilities for disabled guests
Guest Services
  • Express check-in/out
  • ATM on site
  • Lockers
  • Valet parking
  • Ironing service
  • Shuttle service
  • Laundry
  • Shuttle service (free)
  • Baggage storage
  • 24-hour front desk
  • Airport shuttle
  • Fax/Photocopying
  • Concierge
  • Tour desk
  • Dry cleaning
  • Room service
  • Daily housekeeping
  • Private check-in/out
  • Suit press
  • Currency exchange
  • Airport shuttle (free)
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Sun deck
  • Outdoor pool
  • Terrace
  • Outdoor pool (seasonal)
  • Garden
Security/Safety
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Security alarm
  • Smoke alarms
  • 24-hour security
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Access to healthcare professionals
  • First aid kits available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Spa
  • Pool with view
  • Kids' pool
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. please proceed to terminal 2, airport coach terminus, bays 9-15 for pick up. guests are kindly requested to book with their name and credit card holder name in pinyin. credit card holder details must match the guest id presented to hotel staff upon check-in. in case of third party payment, please contact the hotel for details. for breakfast & dinner offer additional charge is required for a child dinner. the swimming pool is opened from 9am to 12nn; 1pm to 6:30pm every day, from 1 april to 30 november, guests traveling with a minor may be subject to additional verification at check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.92
Location:
9.02
Staff:
8.92
Facilities:
8.33
Comfort:
8.63
Cleanliness:
8.6
Priyanka
Oct 28, 2026 07:00:00 AM
Review Score:   9
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Negative: Room was smelly ,
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room with Queen Bed
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Standard Room with Queen Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Shower cap, Hairdryer, Walk-in shower, Toothbrush, Bath or shower, Free toiletries, Shampoo, Towels, Body soap, Slippers, Shower, Private bathroom, Bathrobe, Toilet paper, Conditioner, Toilet

General

Soundproofing, Smoke alarm, Carpeted, Key card access, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Laptop safe, Trash cans, Air conditioning, Heating

Media & Technology

Radio, Satellite channels, Flat-screen TV, TV, Cable channels, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Quiet street view, Pool view, Mountain view, Sea view

Accessibility

Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Roll-in shower, Shower chair, Emergency cord in bathroom, Upper floors accessible by elevator, Lowered sink, Accessible by elevator

Room amenities

Adapter, Clothes rack, Feather pillow, Hypoallergenic pillow, Fold-up bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Superior Room with Queen Bed
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Superior Room with Queen Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Shower cap, Hairdryer, Toothbrush, Bath or shower, Free toiletries, Shampoo, Towels, Body soap, Slippers, Shower, Private bathroom, Bathrobe, Toilet paper, Conditioner, Toilet

General

Soundproofing, Smoke alarm, Carpeted, Key card access, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Laptop safe, Trash cans, Air conditioning, Heating

Media & Technology

Radio, Satellite channels, Flat-screen TV, TV, Cable channels, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Pool view, Mountain view, Sea view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Adapter, Clothes rack, Feather pillow, Hypoallergenic pillow, Fold-up bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Superior Room with Twin beds
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Superior Room with Twin beds

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Shower cap, Hairdryer, Toothbrush, Bath or shower, Free toiletries, Shampoo, Bath, Towels, Body soap, Slippers, Shower, Private bathroom, Bathrobe, Toilet paper, Conditioner, Toilet

General

Soundproofing, Smoke alarm, Carpeted, Key card access, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Laptop safe, Trash cans, Air conditioning, Heating

Media & Technology

Radio, Satellite channels, Flat-screen TV, TV, Cable channels, Telephone, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Pool view, Mountain view, Sea view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Adapter, Clothes rack, Feather pillow, Hypoallergenic pillow, Fold-up bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Executive Premier Room with Queen Bed
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Executive Premier Room with Queen Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Shower cap, Hairdryer, Toothbrush, Bath or shower, Free toiletries, Shampoo, Towels, Body soap, Slippers, Shower, Private bathroom, Bathrobe, Toilet paper, Conditioner, Toilet

General

Soundproofing, Smoke alarm, Carpeted, Key card access, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Laptop safe, Trash cans, Air conditioning, Heating

Media & Technology

Radio, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels, Telephone, Pay-per-view channels

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Seating area, Sofa

View

View, Pool view, Mountain view, Sea view

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Adapter, Clothes rack, Feather pillow, Hypoallergenic pillow, Fold-up bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge
Standard Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Shower cap, Hairdryer, Toothbrush, Bath or shower, Free toiletries, Shampoo, Towels, Body soap, Slippers, Shower, Private bathroom, Bathrobe, Toilet paper, Conditioner, Toilet

General

Soundproofing, Smoke alarm, Carpeted, Key card access, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Laptop safe, Trash cans, Air conditioning, Heating

Media & Technology

Radio, Satellite channels, Flat-screen TV, TV, Cable channels, Telephone, Pay-per-view channels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle

View

Quiet street view, Pool view, Mountain view, Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Adapter, Clothes rack, Feather pillow, Hypoallergenic pillow, Fold-up bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Layout

Window
Executive Premier King Suite
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
Executive Premier King Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Shower cap, Hairdryer, Toothbrush, Bath or shower, Free toiletries, Shampoo, Bath, Towels, Body soap, Slippers, Shower, Private bathroom, Bathrobe, Toilet paper, Conditioner, Spa tub, Toilet

General

Soundproofing, Smoke alarm, Carpeted, Key card access, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Laptop safe, Trash cans, Air conditioning, Heating

Media & Technology

Radio, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels, Telephone, Pay-per-view channels

Living Area

Desk, Seating area, Sofa

View

View, Pool view, Mountain view, Sea view

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Adapter, Clothes rack, Feather pillow, Hypoallergenic pillow, Fold-up bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge
Executive Premier Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Executive Premier Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine or champagne

Bathroom

Shower cap, Hairdryer, Toothbrush, Bath or shower, Free toiletries, Shampoo, Bath, Towels, Body soap, Slippers, Shower, Private bathroom, Bathrobe, Toilet paper, Conditioner, Toilet

General

Soundproofing, Smoke alarm, Carpeted, Key card access, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Laptop safe, Trash cans, Air conditioning, Heating

Media & Technology

Radio, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels, Telephone, Pay-per-view channels

Living Area

Desk, Seating area, Sofa

View

View, Pool view, Mountain view, Sea view

Services

Executive lounge access, Wake-up service

Bedroom

Linens, Alarm clock, Cribs, Wardrobe or closet

Kitchen

Wine glasses, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room amenities

Adapter, Clothes rack, Feather pillow, Hypoallergenic pillow, Fold-up bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge
Family Room with Queen Bed and Two Single Beds
Room Type: Quad
Room Size: 56 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Family Room with Queen Bed and Two Single Beds

Media & Technology

TV, Telephone

General

Air conditioning

Bathroom

Hairdryer, Bath or shower, Towels, Toilet paper, Toilet

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

View

City view

Bedroom

Linens

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Novotel Citygate Hong Kong starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Novotel Citygate Hong Kong has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Novotel Citygate Hong Kong starts from $178 per night with includes View, Transportation/Shuttle, Business Services, Sports/Activities, Restaurant, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Breakfast, Heating, Laundry, EV Charge Station, Child Friendly, Designated Smoking Area, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Guest Services, Internet, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Citygate Hong Kong is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Novotel Citygate Hong Kong indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.